General Contracting Conditions
Information prior to the contractual process
This website www.embriomarket.com is owned by EMBRIOMARKET SL with CIF B70308606 and tax address in PARCELA 8-IA POLIG IND PIADELA 15300 BETANZOS (CORUÑA, A). The General Terms and Conditions govern the distance selling relationship between EMBRIOMARKET SL and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998, of 13 April, on General Conditions of Employment, Law 3/2014, of 27 March, amending the recast text of the General Law for the Defence of Consumers and Users, Organic Law 15/1999, of 13 December, on Protection of Personal Data, Law 7/1996, of 15 January on Ordering Retail Commerce, and Law 34/2002 of 11 July, Information Society and Electronic Commerce Services.
EMBRIOMARKET S.L. reserves the right to make such modifications as it deems appropriate, without notice, in the General Conditions. Such amendments may be made, through their websites, by any form admissible in law and shall be binding during the time they are published on the website and until they are validly modified by subsequent ones. However, EMBRIOMARKET S.L. reserves the right to apply, in certain cases, Particular Conditions of Contract with preference to these General Conditions when it considers, announcing them in a timely manner. The purpose of the website is to offer and advertise the direct sale of bovine embryos throughout the national territory and outside it.
The duration of the contract shall be linked to the delivery of the product without prejudice to the right of rejection.
As a user or customer expressly declares to know, understand and accept the conditions of use and these general conditions of engagement. Also declares to be over 18 years and to have the legal and working capacity necessary for access to and contracting through EMBRIOMARKET SL websites. To purchase our products, you can go to the corresponding section of our online shop. It is essential to be registered as a user to make the on-line purchase, which can be done at the corresponding section on the website itself. In accordance with Organic Law 15/1999 on the Protection of Personal Data, EMBRIOMARKET SL informs the users that the personal data collected during the registration and subsequent purchase process, shall be entered in a file under their responsibility, with the aim of processing such actions by the user and managing subsequent actions. EMBRIOMARKET SL also informs of the possibility of exercising the rights of access, rectification, cancellation and opposition by writing to the address PARCELA 8-IA POLIG IND PIADELA 15300 BETANZOS (CORUÑA, A) or via email email@example.com
Until you tell us otherwise, we understand that your data has not been modified, that you agree to notify us of any variations and that we have the consent to use them in order to be able to maintain the relationship between the parties.
During the purchase process you must identify yourself with the username and password provided. These data won't be public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registry as a client, not being able to assign them to another. You can modify the registered information at any time, in your customer area. In this same section you will have access to a history of your orders, this is only a query box but it allows its management, being able to delete those records that you consider is not necessary to visualize.
Once the purchase process has been completed, the customer will receive a confirmation by email. It is essential that during the purchase process the user indicates a valid email. If within 24 hours of completion of the order you do not receive the confirmation, contact EMBRIOMARKET SL on the customer service phone +34 649 239 488 or via email firstname.lastname@example.org
All the contents of the website are in Spanish, Galician and English.
The customer, upon receipt of the product at the delivery address provided, will receive an receipt or copy of the order.
OFFER AND validity
In the case of a product on offer, the offer price and the validity of the offer shall always be indicated together with its essential characteristics.
In compliance with the current regulations EMBRIOMARKET SL offers information on all articles for sale, their characteristics and prices. However, EMBRIOMARKET SL reserves the right to withdraw, to replace or change the products offered through its website, by simply changing the content of the website. Consequently, the products offered by the website will be governed by the General Conditions of Contract. In the same way, the company shall be entitled to cease offering, without prior notice and at any time, access to the products mentioned.
ESSENTIAL FEATURES OF PRODUCTS
The products offered in our online shop, incorporate a photograph and the essential characteristics of the animal of origin. The colour of the product, observable in the photograph is not binding. In the characteristics the same is identified.
EMBRIOMARKET SL has a after sales service, while the guarantee is in force, the customer can execute it by contacting the establishment of EMBRIOMARKET SL, at the post sales service, by email to email@example.com or to the points established by the supplier himself. In case of doubt you can contact the customer service phone +34 649 239 488 or by email firstname.lastname@example.org
All products indicate the selling price in Euros and include IVA.
If any other taxes were applicable, this would be indicated.
DELIVERY AND TRANSPORT Cost
EMBRIOMARKET SL will inform you of the delivery and transport costs by zone and country, in a minimum of 72 hours.
Type OF PAYMENT AND IMPLEMENTATION OF THE ORDER
The customer will be able to pay the amount of your order by choosing any of the following. During the purchase process you must indicate your choice:
- Credit card VISA or MASTERCARD. All transactions involving the transmission of personal or bank data are performed using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All the information you transmit to us travels encrypted through the network.
Your credit card details are also entered directly into the bank’s page, into the TPV (Bank Point of Sale Terminal) and are not entered or recorded on any EMBRIOMARKET SL server.
When you pay by VISA or MASTERCARD card you will always be asked for the following information: the card number, the expiry date, and a Validation Code that matches the last three digits of the italics printed number on the back of your VISA or MASTERCARD card, thus offering, more guarantees about the security of the transaction.
This kind of payment is valid only on the website
Where the amount of a purchase has been fraudulently or improperly charged using the number of a payment card, the holder may demand the immediate cancellation of the charge. In this case, the corresponding debit and redemption entries in the accounts of the supplier and the holder shall be made as soon as possible. However, if the purchase was effectively made by the card holder and the demand for return was not a consequence of the exercise of the right of withdrawal or termination and, therefore, it would have unduly demanded the cancellation of the corresponding charge, that it will be obliged before EMBRIOMARKET SL to the compensation of the damages caused as a consequence of such annulment.
- PayPal. It allows you to send payments on the Internet safely and comfortably. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real time payment solution. Paypal offers a specially designed service for those who are not satisfied with traditional payment mechanisms. More information at Paypal. http://www.paypal.com.
EMBRIOMARKET SL undertakes to deliver the order within a minimum of 72 hours, depending on the maximum zone and country (from the day following the order).
The availability of the products offered by EMBRIOMARKET SL may vary according to customer demand. Although EMBRIOMARKET SL regularly updates the stock, the product requested by the customer could be expended at that time. In case of failure to perform due to unavailability, EMBRIOMARKET SL shall notify the customer by email at the time it becomes aware of this situation. The period of this communication shall in no case exceed the maximum period of 30 days. EMBRIOMARKET SL may give the double option of: providing the customer without price increase, a product of similar or higher quality characteristics, or except for justified and demonstrable reasons by EMBRIOMARKET SL within this period to pay the sums paid for the cancelled order. In case that EMBRIOMARKET SL does not make this payment within the prescribed period, the buyer may claim to be paid twice the amount due, without prejudice to its right to compensation.
RIGHT OF DISMISSAL, REFUNDS AND COMPLAINTS
Pursuant to Article 103 of Law 3/2014 of 27 March amending the recast text of the General Law for the Defense of Consumers and Users , supplies of services or goods made to the consumer’s specifications or clearly customised, or which, by their nature, cannot be returned or may deteriorate or lapse rapidly, are exempt from withdrawal.
By the very nature of the embryo product returns are not accepted.
EMBRIOMARKET SL will collect the product.
The customer must return or deliver the product directly to EMBRIOMARKET SL, to the INDUSTRIAL POLIGONO DE PIADELA, P8, 15300, BETANZOS (CORUÑA, A), without undue delay, and in any event within a maximum of 14 calendar days from the date on which the right to withdraw from the contract is formalised. The deadline shall be met if the customer returns the product before the end of the period. EMBRIOMARKET SL shall bear the costs of the refund.
The customer will be responsible for the cost of returning the product.
In any case, the products to be returned must be in perfect condition, not used and in their original packaging. In order to avoid transport problems, please ensure that the package is properly protected and sealed. Once received/s, we will check its condition. When we check that both the article/s, and the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid.
REFUND OF THE PAYMENT
Refund of the amounts received by the customer shall be made using the same mode of payment as used by the customer, provided that no provision has been made to the contrary. EMBRIOMARKET SL may withhold the refund until it has received the product, grounds for withdrawal, or until the customer provides proof of return of the product, depending on which condition it is met first. In the event of unjustified delay by EMBRIOMARKET SL in the repayment of the sums paid, the customer may claim double the sums paid, without prejudice to the right to be compensated for damages suffered.
RETURN OF THE FAULTY PRODUCT
If the product is not in good condition and the causes attributable to it are not the consequence of the customer, the customer shall be entitled to return the product, informing EMBRIOMARKET SL of the reason for return through any of the means provided under these terms of engagement, and at no cost to the customer. This refund on grounds of defect or poor product status will not be considered a right of withdrawal.
EMBRIOMARKET SL undertakes to bear the cost of the refund and to refund the product for a new one in accordance with terms accepted at the time of sale.
If the customer wants to lodge a complaint, the establishment of EMBRIOMARKET SL is located in PARCELA 8-IA POLIG IND PIADELA 15300 BETANZOS (CORUÑA, A) or via email email@example.com
EMBRIOMARKET SL also reserves the right to bring any civil or criminal proceedings it deems appropriate for the misuse of its website and content or for the failure to comply with these conditions.
The relationship between the user and the provider will be governed by the regulations in force and of application in the Spanish territory. If any dispute arise, the parties may submit their conflicts to arbitration or resort to ordinary jurisdiction in compliance with the rules on jurisdiction and jurisdiction thereon. EMBRIOMARKET SL is located in CORUÑA, A, Spain.
In compliance with Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD) and Law 34/2002, of 11 July, on the Services of the Information Society and Electronic Commerce (LSSI-CE), EMBRIOMARKET SL informs users that has proceeded to create a profile on the Facebook Social Network, with the main purpose of advertising their products and services.
Information of EMBRIOMARKET SL:
- PARCELA 8-IA POLIG IND PIADELA 15300 BETANZOS (CORUÑA, A)
The user has a profile in the same Social Network and has decided to join the page created by EMBRIOMARKET SL, thus showing interest in the information that is published in the Network. By joining our page, you give us your consent to the processing of personal data published in your profile. The user can access the privacy policies of the Social Network itself, as well as configure their profile to guarantee their privacy.
EMBRIOMARKET SL has access to and treats that user’s public information, especially their contact name. These information is only used within the Social Network itself. It is not incorporated into any file. In relation to the rights of access, rectification, cancellation and opposition, which you have and which can be exercised front EMBRIOMARKET SL, in accordance with the LOPD, you must take into account the following nuances:
- Access: It will be defined by the functionality of the Social Network and the ability to access information from user profiles.
- Rectification: Only in relation to information under the control of EMBRIOMARKET SL, for example, delete comments published on the page itself.
- Cancellation and / or Objection: As in the previous case, only in relation to information under the control of EMBRIOMARKET SL, for example, cease to be linked to the profile.
EMBRIOMARKET SL will carry out the following actions:
- Access to profile public information.
- Publication in the user profile of all information already published on the EMBRIOMARKET SL page.
- Send personal and individual messages through Social Network channels.
- Page status updates to be published in the user profile.
- The user can always control his connections, delete the contents that no longer interest him and restrict with whom he shares his connections, to do so he must access his privacy settings.
The user, once attached to the page of EMBRIOMARKET SL, may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network. The user, in all cases, must be the owner of the same, enjoy the copyright and intellectual property or have the consent of the affected third parties. It is forbidden any publication on the page, whether texts, graphics, photographs, videos, etc. that attack or are likely to harm morals, ethics, good taste or decorum, and/or infringing or violating intellectual or industrial property rights, the right to image or the Law. In these cases, EMBRIOMARKET SL reserves the right to immediately withdraw the content, and may request the permanent blocking of the user.
EMBRIOMARKET SL will not be responsible for the content freely published by a user. The user must keep in mind that his publications will be known by the other users, so he himself is the main responsible for their privacy.
The images published on the page will not be stored in any file by EMBRIOMARKET SL, but they will remain in the Social Network.
CONTESTS AND PROMOTIONS
EMBRIOMARKET SL reserves the right to hold competitions and promotions, in which the user will be able to participate attached to its page. The bases of each of them, when the platform of the Social Network is used for this purpose, will be published in it. Always complying with the LSSI-CE and with any other standard that is applicable to you.
The Social Network does not sponsor nor administer, in any way, any of our promotions, nor is it associated with any of them.
EMBRIOMARKET SL will use the Social Network to advertise its products and services, in any case, if it decides to process its contact details for direct commercial prospecting actions, will always comply with the legal requirements of the LOPD and the LSSI-CE. Recommending the website to other users will not be considered advertising.